About Support Unicorn

Welcome to Support Unicorn - AI support agent that resolves routine tickets instantly and hands off to humans when needed.

SupportUnicorn automates up to 40–60% of repetitive customer questions with an AI agent that responds instantly and escalates complex issues to your human team. It reduces workload, improves response times, and keeps quality high by handing off with full context. Support teams get fewer tickets, faster resolution, and happier customers—without changing their existing helpdesk tools.

Our Vision​

Support customers everywhere, from where your team already works

Our Mission​

Scalable AI driven support platform with unlimited agents at fixed cost, customizable workflows, actionable insights that deliver smarter, faster, more affordable support for SME and enterprises.

Our Team​

Founded by ex-Meta engineer to make it easier to connect with customers.