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The omnichannel support platform that lives inside Slack

Tired of switching between support platforms while your team collaborates in Slack? Support Unicorn brings customer support directly into your workspace—no context switching, no complexity, just seamless support where your team already works.

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Step 1: Connect Your Slack Workspace

Install Support Unicorn in minutes. No complex setup, no training required. Your team continues working in the Slack channels they already use every day.

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Step 2: Start Helping Customers Instantly

Customer messages appear directly in Slack. Respond with your team's full context and collaboration power. Use slash commands, threads, and reactions—all native to Slack.

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Step 3: Scale Without the Complexity

Pay one fixed price per channel, not per agent or message. Add unlimited team members, handle unlimited conversations. Simple pricing that grows with you, not against you.

Without Support Unicorn: The Painful Reality

  • ❌ Your team losing focus every time they switch tools
  • ❌ Support costs spiraling out of control as you hire
  • ❌ Important customer messages lost in the chaos
  • ❌ Angry customers because your team missed their message
  • ❌ Choosing between hiring more people or going broke on software licenses

With Support Unicorn

  • ✅ Everything in one place—where your team already works
  • ✅ Predictable, fixed pricing per channel
  • ✅ Seamless collaboration with full team context
  • ✅ Lightning-fast responses, delighted customers
  • ✅ Unlimited team members and conversations

Ready to Transform Your Customer Support?

Start Supporting Customers Today